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Job Vacancy Lahore, Punjab Position Customer Support Supervisor at Compass Training and Consultancy Pvt. Ltd.

Compass Training and Consultancy Pvt. Ltd. company icon
Published 4 hours ago

Compass Training and Consultancy Pvt. Ltd. is currently hiring for the role of Customer Support Supervisor located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Compass Training and Consultancy Pvt. Ltd. invites interested applicants to submit their applications.

Job Information

Company:Compass Training and Consultancy Pvt. Ltd.
Position:Customer Support Supervisor
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 200.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Service & Sales Supervisor to be the primary point of contact for clients and to lead 2–3 CS agents. You will monitor team performance, support agents across live chat, phone, and email, handle inbound/outbound communications, manage orders, returns, and product inquiries, log all interactions in the CRM, and escalate unresolved issues while collaborating with sales, logistics, and technical teams.

  • Bachelor’s degree and minimum 4 years in a similar role
  • Fluent English; excellent written and verbal communication
  • Multichannel experience, CRM proficiency, detail-oriented, proactive
  • Full-time, in person; pay up to Rs200,00/month

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Punjab
City Lahore
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Company Information

Compass Training and Consultancy Pvt. Ltd.